Privacy Policy

1. Personal Information Protection Overview

Introduction

This section offers a concise summary of how your personal information is handled when you access this website. Personal information refers to any data that can be used to identify you individually. For comprehensive details about our data protection practices, please review the complete privacy policy sections below.

Information Gathering on This Website

Who manages data collection on this website?

The website operator is responsible for processing data on this platform. Contact information for the responsible party can be located in the "Information on the Responsible Party" section of this privacy policy.

What methods do we use to gather your information?

Information is collected in two primary ways: first, when you voluntarily provide data to us, such as when completing a contact form or submitting an enquiry.

Additionally, certain information is gathered automatically or following your explicit consent when you browse our website through our technical systems. This primarily includes technical information (such as your internet browser type, operating system, or the time you accessed pages). This technical data is collected immediately upon your arrival at our website.

How is your information utilized?

A portion of the collected data helps ensure our website functions properly without errors. Additional information may be utilized to examine how visitors interact with our website.

What are your rights concerning your information?

You are entitled to obtain, at no cost and at any time, details about the source, destination, and intended use of any personal information we have stored about you. Additionally, you may request that we correct or remove this information. If you have previously granted consent for data processing, you can withdraw that consent at any point going forward. Under specific conditions, you also have the right to request limitations on how we process your personal information.

You also maintain the right to file a complaint with the appropriate regulatory authority. We welcome your questions about data protection and are available to discuss any concerns you may have.

2. Website Hosting and Content Delivery

Third-Party Hosting Services

This website utilizes hosting services provided by an external service provider. Any personal information collected through this website is stored on servers maintained by our hosting provider. This stored information may encompass IP addresses, contact submissions, metadata and communication records, contractual information, contact details, names, website access logs, and other data produced through website interactions.

We engage hosting services to fulfill our contractual obligations to both potential and existing customers (under Australian Privacy Principles b of the Australian Privacy Act) and to ensure secure, rapid, and efficient delivery of our online services through a professional provider (under Australian Privacy Principles f of the Australian Privacy Act).

Our hosting provider processes your information solely to the degree required to meet their service obligations and adheres to our directives concerning this information.

3. Essential Information and Legal Requirements

Personal Information Security

The website operators place significant importance on safeguarding your personal information. We handle your personal information with strict confidentiality and in compliance with applicable data protection laws and the provisions outlined in this privacy policy.

During your use of this website, we collect various types of personal information. Personal information refers to any data that enables your individual identification. This privacy policy describes the types of information we gather, how we utilize it, and the methods and purposes behind this collection.

Please be aware that transmitting information over the Internet (for instance, when sending emails) may involve security vulnerabilities. Absolute protection of information against unauthorized third-party access cannot be guaranteed.

Responsible Party Details

The responsible party refers to the individual or organization that, either independently or in collaboration with others, determines the objectives and methods for processing personal information (such as names, email addresses, and similar data).

Information Retention Duration

In the absence of a more specific retention period stated elsewhere in this privacy policy, we will retain your personal information until the original purpose for processing no longer exists. Should you submit a valid deletion request or withdraw your consent for data processing, we will delete your information unless we have other legally justified reasons for retention (such as tax or commercial law retention requirements); in such instances, deletion will occur once these legal justifications no longer apply.

Information Transfers to the United States and Other Countries

We utilize various tools and services provided by companies located in the United States or other countries that may not offer equivalent data protection standards. When these tools are active, your personal information may be transferred to these countries and processed there. Please note that we cannot guarantee data protection levels comparable to those available in Australia when information is transferred to these jurisdictions.

Withdrawing Your Consent for Information Processing

Numerous information processing activities require your explicit consent to proceed. You retain the right to withdraw any consent you have previously granted at any time. The legality of information processing that occurred prior to your withdrawal remains unaffected by your decision to revoke consent.

Right to Object to Information Processing in Specific Situations and Direct Marketing (Art. 21 Australian Privacy Act)

IF INFORMATION PROCESSING OCCURS BASED ON ART. 6 PARA. 1 LIT. E OR F OF THE AUSTRALIAN PRIVACY ACT, YOU MAINTAIN THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL INFORMATION DUE TO REASONS ARISING FROM YOUR SPECIFIC CIRCUMSTANCES; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE SPECIFIC LEGAL BASIS FOR PROCESSING CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL CEASE PROCESSING YOUR AFFECTED PERSONAL INFORMATION UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR PROCESSING THAT OUTWEIGH YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING IS NECESSARY TO ASSERT, EXERCISE, OR DEFEND LEGAL CLAIMS (OBJECTION UNDER ART. 21 PARA. 1 OF THE AUSTRALIAN PRIVACY ACT).

IF YOUR PERSONAL INFORMATION IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL INFORMATION FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT IT RELATES TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL INFORMATION WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION UNDER ART. 21 PARA. 2 OF THE AUSTRALIAN PRIVACY ACT).

Right to File a Complaint with Regulatory Authorities

In cases involving violations of the Australian Privacy Act, individuals have the right to file a complaint with the Office of the Australian Information Commissioner (OAIC). This right to file a complaint exists independently of other administrative or legal remedies you may pursue.

Right to Information Portability

You have the right to receive information we process automatically based on your consent or contract fulfillment in a structured, commonly used, machine-readable format, either directly from us or transferred to another responsible party. If you request direct transfer to another party, we will comply to the extent technically possible.

Secure Connection Technology

This website employs SSL or TLS encryption technology to enhance security and protect the transmission of sensitive content, such as enquiries or requests you send to us as the website operator. You can identify an encrypted connection by observing that the browser address bar changes from "http://" to "https://" and displays a lock icon in the browser.

When SSL or TLS encryption is active, information you transmit to us cannot be intercepted or read by unauthorized third parties.

Access, Correction, and Deletion Rights

Under applicable legal provisions, you have the right to obtain, at no charge and at any time, information about your stored personal information, including its source, recipients, and processing purposes, as well as the right to request correction or deletion of this information. You may contact us at any time with questions or requests regarding your personal information.

Right to Limit Information Processing

You have the right to request limitations on how we process your personal information. You may contact us at any time regarding this right. The right to limit processing applies in the following circumstances:

• If you challenge the accuracy of personal information we have stored, we typically require time to verify the information. During the verification period, you have the right to request that we limit processing of your personal information.
• If processing of your personal information was or is unlawful, you may request limitation of processing instead of deletion.
• If we no longer require your personal information, but you need it to exercise, defend, or assert legal claims, you have the right to request limitation of processing instead of deletion.
• If you have filed an objection under Art. 21 para. 1 of the Australian Privacy Act, a balancing of your interests and ours must be conducted. While this balancing is ongoing, you have the right to request limitation of processing of your personal information.

If you have successfully limited processing of your personal information, this information may only be processed – beyond storage – with your consent, for asserting, exercising, or defending legal claims, for protecting the rights of another individual or organization, or for reasons of significant public interest.

4. Data Collection on This Website

Cookie Usage

Our website employs technology known as "cookies". Cookies are small text files that do not harm your device. They are saved either temporarily during your browsing session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically removed when you finish your visit. Persistent cookies stay on your device until you manually delete them or your web browser automatically removes them.

Occasionally, cookies from external companies may be placed on your device when you visit our site (third-party cookies). These allow us or you to access specific services provided by those external companies (for example, cookies that facilitate payment processing services).

Cookies serve multiple purposes. Many cookies are essential for website functionality, as certain features would not operate correctly without them (such as shopping cart functionality or video playback). Additional cookies help us understand visitor behavior or display relevant advertising.

You can configure your browser to notify you when cookies are being set and to permit cookies only in specific situations, block cookie acceptance for certain cases or entirely, and enable automatic cookie deletion when you close your browser. Please note that disabling cookies may restrict some website functionality.

Server Access Logs

Our website provider automatically gathers and saves information in server access logs, which your browser sends to us automatically. This information includes:

• Browser type and version
• Operating system in use
• Referrer URL (the page you came from)
• Hostname of the device accessing the site
• Timestamp of the server request
• IP address

This information is not merged with data from other sources.

We collect this information under Australian Privacy Principles f of the Australian Privacy Act. The website operator has a legitimate interest in ensuring technically flawless website presentation and optimization – recording server log files is necessary for this purpose.

Contact Form Submissions

When you submit enquiries through our contact form, the information you provide, including contact details, will be stored by us to process your enquiry and address any follow-up questions. We do not share this information with third parties without your explicit permission.

We process this information under Australian Privacy Principles b of the Australian Privacy Act if your enquiry relates to contract fulfillment or is necessary for pre-contractual arrangements. In other circumstances, processing is based on our legitimate interest in efficiently handling enquiries we receive (under Australian Privacy Principles f of the Australian Privacy Act) or on your consent (under Australian Privacy Principles a of the Australian Privacy Act) if consent has been requested.

Information you submit through the contact form will be retained until you request deletion, withdraw your consent for storage, or the original purpose for storage no longer applies (for example, after we have fully processed your request). Legal retention requirements, particularly mandatory retention periods, continue to apply regardless.

Contact via Email, Phone, or Fax

When you reach out to us by email, telephone, or fax, your enquiry and any associated personal information (such as your name and enquiry details) will be stored and processed to handle your request. We do not share this information without your consent.

We process this information under Australian Privacy Principles b of the Australian Privacy Act if your request relates to contract fulfillment or is necessary for pre-contractual measures. Otherwise, processing is based on our legitimate interest in effectively managing enquiries we receive (under Australian Privacy Principles f of the Australian Privacy Act) or on your consent (under Australian Privacy Principles a of the Australian Privacy Act) if consent has been requested.

Information you send us through contact requests will be kept until you ask for deletion, withdraw your consent for storage, or the purpose for storage no longer applies (for instance, after we have completed processing your request). Mandatory legal retention periods remain in effect regardless.

5. Social Media Integration

Social Media Features

This website may incorporate features from various social media platforms. When you visit pages that include social media functionality, a connection may be established with the servers of the relevant social media provider.

We only utilize social media plugins on this website when you have given explicit consent. In the absence of your consent, no information will be transmitted to social media platform operators.

6. Analytics and Marketing Tools

Google Analytics Service

This website may employ features from the web analytics service Google Analytics. The service provider is Google Ireland Limited ("Google"), located at Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics allows the website operator to examine how visitors interact with the website. The operator receives various usage metrics, including page views, session duration, operating systems used, and visitor geographic origin. Google may compile this information into profiles associated with individual users or their devices.

We use Google Analytics under Australian Privacy Principles f of the Australian Privacy Act. The website operator has a legitimate interest in analyzing visitor behavior to improve both the website experience and advertising effectiveness. Where consent has been requested, processing occurs exclusively based on Australian Privacy Principles a of the Australian Privacy Act; you may withdraw consent at any time.

7. Email Newsletter

To subscribe to our newsletter, we require your email address along with verification information confirming you own the provided email address and consent to receive newsletter communications. We do not collect additional information unless you voluntarily provide it. We use this information solely to deliver the requested newsletter content and do not share it with external parties.

Processing of information submitted through the newsletter registration form occurs exclusively based on your consent (under Australian Privacy Principles a of the Australian Privacy Act). You may withdraw consent for storing your email address and using it for newsletter distribution at any time, such as by clicking the "unsubscribe" link in any newsletter. The legality of information processing that occurred before your withdrawal remains valid.

8. Third-Party Tools and Services

YouTube Video Integration

This website may include embedded videos from YouTube. YouTube is operated by Google Ireland Limited ("Google"), located at Gordon House, Barrow Street, Dublin 4, Ireland.

When you access pages containing embedded YouTube content, a connection is established with YouTube's servers. This connection informs YouTube's servers which of our pages you have viewed.

Additionally, YouTube may place various cookies on your device or employ similar recognition technologies (such as device fingerprinting). Through these methods, YouTube can gather information about visitors to this website. This information is utilized for purposes including video statistics collection, user experience enhancement, and fraud prevention.

We use YouTube to enhance the visual appeal of our online content. This represents a legitimate interest under Australian Privacy Principles f of the Australian Privacy Act. Where consent has been requested, processing occurs exclusively based on Australian Privacy Principles a of the Australian Privacy Act; you may withdraw consent at any time.

For additional details about how YouTube handles user information, please review YouTube's privacy policy at: https://policies.google.com/privacy?hl=en.

9. Affiliate Partnerships

Affiliate Program Participation

This website participates in affiliate programs offered by various service providers. If you click a clearly marked affiliate link on our website and subsequently complete an action with the partner provider (such as entering into a contract), we may receive compensation for this referral.

This information processing is conducted under Australian Privacy Principles f of the Australian Privacy Act. We have a legitimate interest in understanding which links on our website result in completed transactions to enable us to receive appropriate commissions.

10. Privacy Policy Updates

We retain the right to modify this privacy policy periodically to ensure ongoing compliance with current legal requirements or to reflect changes in our services, such as when we introduce new features. Any updated privacy policy will apply to your next visit to our website.

11. Data Protection Inquiries

If you have questions or concerns about data protection, please feel free to contact us at any time:

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